There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Capital isn`t scarce; vision is.
I had to pick myself up and get on with it, do it all over again, only even better this time.
We`re all working together; that`s the secret.
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
I have always been driven to buck the system, to innovate, to take things beyond where they`ve been.
We let folks know we`re interested in them and that they`re vital to us. cause they are.
High expectations are the key to everything.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it`s amazing what they can accomplish.