"I was behind a woman at the checkout counter who was looking at the magazines. She turned to me and goes, `There he is again, that Leonardo DiCaprio. Don`t you wish he`d just disappear?` I said (to myself), this is the moment where I either go, `Do you know who I am?` or put my hat further down, pay for my corn-nuts and get out of there....I choose to avoid that." (2005)
- Leonardo DiCaprioWe`ve actually used self-checkout to draw us closer to our customers in the stores. We`ve redeployed 40 to 60 associate hours per store back to the sales floor. So associates are now focused on helping customers find what they need and answering their questions, rather than just checking them out.
- Paula Smith